What are the business objective of metrics and measurements?

These are business objectives

  • Project must be signed-off on time with maximum 15% schedule variance.
  • Estimation Accuracy (EA) of Effort, & Cost must be within 0.85 to 1.15.
  • 100 % of signed off requirements should be implemented in final delivery.
  • After system sign-off re-work effort on bugs must not exceed 5% of total effort on development per year.
  • At least 80% of resource and time utilization must be ensured for each resource.
  • Achieve at least 20% profit on average for each project.
  • Employee turnover should not be more than 8% during a year.
  • Exploration of two technologies during a year, and one of them must be used.
  • At least 90% of Critical/Major bug requests should be serviced as per agreement during a year (as per PM’s discretion that change request is Critical/Major).
  • At least 10% of the total leads should be materialized by Business Development during the year.
  • Employees satisfaction index (ESI)
  • Conduct at least one market survey per year

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