Quality
Quality has a lot of definitions. But some famous definitions are1.It is not the “goodness” or “elegance” but “conformance to requirements".
(Crosby)
2.Fitness for use.
(Juran)
What is quality?
1.It is not the “goodness” or “elegance” but “conformance to requirements".
(Crosby)
2.Fitness for use.
(Juran)
Posted by
Hafeez
Labels:
conformance,
Crosby,
elegance,
fitness for use,
goodness,
Juran,
Quality,
Requirements
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An we say Quality is some characteristic?
ReplyDeleteYou can say the one...but quality is customer satisfaction.
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